Privacy Policy

Effective Date: 31st December 2024
Last Updated: 25th December 2024

1. Introduction

These paragraphs detail the protection of your privacy and ensure the security of your personal data. This Privacy Policy explains how your data is collected, used, and protected when you purchase, download, or use virtual products and services.

2. Information That Is Collected

The following types of information will be collected and processed:

a. Information You Provide

  • Personal Information: Name, email address, and billing details provided during the purchase process.
  • Router Configuration Details: Information necessary to complete your VPN setup (e.g., router model, network preferences).

b. Automatically Collected Information

  • Usage Data: IP addresses, browser type, and access times when you interact with the website or services.
  • Cookies: Data collected through cookies and similar tracking technologies for website functionality and analytics.

3. How Your Information Is Used

Your information is used for the following purposes:

a. Service Delivery

  • To process and deliver your purchased configurations.
  • To troubleshoot and provide support during the setup process.

b. Communication

  • To respond to inquiries and provide product updates.
  • To send notifications about service changes or offers (you can opt out at any time).

c. Security

  • To detect and prevent fraudulent transactions or misuse of the services.
  • To maintain the integrity of the systems and services.

4. How Your Information Is Shared

Your personal data is not rented out, altered or sold in any way. Your information will only be shared in the following circumstances:

  • Service Providers: Third-party services that assist in payment processing, data hosting, and analytics.
  • Legal Compliance: When required to comply with applicable laws, regulations, or legal proceedings.

5. Cookies and Tracking

Cookies are used to enhance your experience on the website. These include:

  • Essential Cookies: Required for the website to function properly.
  • Performance Cookies: Used for analytics to understand site usage and improve the services.

You can manage your cookie preferences through your browser settings.

6. Data Retention

Your information will be retained only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data that is held about you.
  • Correction: Request correction of any inaccuracies in your data.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual limitations.
  • Opt-out: Opt-out of receiving marketing communications.

To exercise these rights, please send a message to [email protected].

8. Data Security

Industry-standard encryption and security measures are used to protect your data from unauthorised access or breaches. However, no system is completely secure, and absolute security cannot be guaranteed.

9. International Data Transfers

If you access the services outside of your country/region, your data may be transferred and processed in a country with different data protection laws. By using the services, you consent to this transfer.

10. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in the practices or legal obligations. The updated policy will be posted with the “Last Updated” date.

11. Contact Me

If you have questions or concerns about this Privacy Policy, please contact me on:

Email: [email protected]

Thank you for understanding.